Privacy Policy
How we handle your information at Pro Roofing Cypress
Effective Date: January 1, 2026
Pro Roofing Cypress has been serving homeowners and businesses in Cypress, California, since 2000. We take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. We keep it simple and straightforward so you know exactly where you stand.
Information We Collect
When you contact us or request a quote, we collect the details you share with us. This includes your name, phone number, email address, and the address where you need roofing work.
If you visit our website, we may automatically collect certain technical information. This includes your IP address, browser type, device type, and the pages you visit. We use this to understand how people find and use our site.
How We Use Information
We use your contact information to respond to your inquiries, schedule estimates, and provide the roofing services you request. We may also send you updates about your project or follow up after a job is complete.
We use website usage data to improve our site, make it easier to navigate, and ensure our services reach the right customers. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone or email.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to track website traffic and usage patterns. These tools collect information anonymously and help us see which pages are most helpful to our visitors.
We may also use third-party services for scheduling, customer relationship management, or payment processing. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us run our business, such as payment processors or scheduling platforms. These providers are required to keep your information confidential.
We may also disclose your information if required by law, to protect our rights, or to comply with a legal process. This includes responding to subpoenas or court orders.
Data Retention
We keep your personal information for as long as needed to provide our services and meet legal obligations. For example, we retain project records for a reasonable period after your job is complete to handle any warranty or follow-up needs.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure connections, limiting access to your data, and training our team on privacy best practices.
No method of transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.
User Rights
You have the right to request access to the personal information we hold about you. You can also ask us to correct, update, or delete your information, subject to certain legal exceptions.
If you would like to exercise any of these rights, please contact us using the details below. We will respond to your request in a timely manner.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to review this policy periodically to stay informed about how we protect your information.